技术应用后的组织失序现象有待关注与解释。研究发现，技术与组织的刚性互构可能会导致技术红利兑现和分配的组织内差异，造成不同业务部门间的效率分化和协作失调，从而引发组织整体的失序风险。以基层法院的智慧司法为例，相较其他部门而言，执行部门因业务特性和科层位置而较少获得技术赋能，不仅“案多人少”的困境加剧，而且陷入“以质换效”的绩效主义陷阱，面临较高的信访风险。本研究提出的“红利差异—效率分化”分析框架有助于理解技术与组织的良性互动机制。

The phenomenon of organizational disorder following technological adoption warrants closer attention and explanation. Research reveals that the realization and distribution of technological dividends within organizations may be subject to variation due to the mutual. construction between technology and organizational structures. This results in efficiency divergence and coordination failures among different functional departments, thereby triggering systemic risk of organizational disorder. Taking grassroots smart justice as an example, compared to other. departments, enforcement departments—due to their operational specificities and bureaucratic positioning—experience less technological empowerment. This not only exacerbates the "more cases, fewer personnel” dilemma, but also traps them in a performativist pitfall of "trading quality for efficiency", thereby facing significant petition risks. The "dividend disparity-efficiency divergence" analytical framework preposed in this paper contributes to understanding the positive interaction mechanism between technology and organization.

本研究为中国人民大学科学研究基金“中央高校基本科研业务费专项资金资助”的项目成果(23XNH122)。

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